Fees & Rebates

Coming from a background of servicing some of the most disadvantaged members of society before starting this practice, we have always strived to make high quality psychotherapy accessible. In line with this, we have set our fees at a reasonable rate.

The current gap fee to see one of us is around $100-103 per session. This is about $45 less than the APS suggested fees, and noticably less than what it costs to see many other clinical or even general psychologists in our vicinity. Specifically, the standard session fees are $235 with a Clinical Psychologist (Medicare rebate $131.65) and $190 with a Registered Psychologist (Medicare rebate 89.65). This rebate amount will increase once you passed the Medicare Safety Net.

To access the rebate you will need a doctor’s referral that includes a Mental Health Treatment Plan (MHTP) aka Mental Health Care Plan (MHCP). The initial referral will authorize 6 sessions, and you can review / extend the plan with your referrer after that. However, there is a cap of max 10 rebates per calendar year (i.e., refreshes every 1st of January).

Clients can also fund the sessions privately. Many private health insurances cover psychological services. The coverage and rates vary considerably. Please check with your insurer.

Payment Method

We can only accept credit or debit card payments – processed electronically, like making an online purchase. This means we require your card details, so cards “stored” in smart phones for tap-and-go may not suffice.

WorkCover / CTP / DVA / NDIS

If you are expecting any insurance, government, or other agency to fund your sessions, you must communicate that to us from the outset to ensure: (1) you can be seen by a practitioner who is registered with your funding agency; (2) you have the correct paperwork for that funding agency to cover your sessions. If you cannot confirm these two points, we can only proceed as a privately funded session.

As of January 2023, we are unable to take on new WorkCover and CTP clients, and have limited capacity to take on new DVA clients. We are still able to take on new NDIS referrals.

Cancellation Policy

Please email or SMS us to cancel or reschedule 2 business days before your appointment so we have a reasonable chance of offering your time slot to someone else during our working hours. This means Monday appointments will have to be rescheduled by Thursday morning, while Tuesday appointments will have to be cancelled by Friday morning.

Late notice will incur a $50 fee. Please understand that regardless of the reason (e.g., sickness), a late cancellation results in a significant loss for your psychologist. To be transparent, psychologists can only book 5-6 clients a day to have time for admin and liaising duties. This means as little as 2 late cancellations will result in a 33% to 40% loss of income, which is too much to absorb. Practices that do not have a good cancellation policy in place to protect their psychologists will quickly lose them. Many practices require the client to cover the majority or entirety of this loss. In contrast, our psychologists are willing to shoulder the bulk of this loss, but only for clients who are willing to share a fraction of it.

We respect some clients may still find the cancellation fee unacceptable. The alternative arrangement we can offer is to avoid having time reserved, and either just call on the day one wants an appointment to see if anything is available, or ask to be contacted when we need to fill a time slot within a day. This way, neither party has to accept more risk and cost than they are comfortable with.

No show will incur the full session fee. If you have extenuating circumstances that might explain your absence and justify waiving or lessening this fee, please discuss with us.

Other Services

Supervision are offered at $235 per session (plus GST). One-to-one is the preferred format but pairs or even small groups are possible.

We only offer Medico-Legal psychological reports and Expert Witness services (i.e., attending court to to provide expert opinions) under truly exceptional circumstances. For a crude guide of the fees involved, please see the current APS fee schedule. Please be reminded that the produced reports and clinical opinions must be unbiased (i.e., may not be advantageous to your case).

Requests for supporting letters or certificates, or for the practice to send clinical records to lawyers and insurers etc., will attract reasonable fees to cover the time and other costs involved.

Phone: 0415 811 277
Email: info@psycspot.org.au

Address: Suite 7 / 61-71 Mentmore Ave, Rosebery NSW 2018 (At The Cannery)
Address: Shop 5 / 659-669 Gardeners Rd, Mascot NSW 2020 (Near Mascot Station)