Fees and Rebates

Fees & Rebates


Coming from a background of servicing some of the most disadvantaged members of society before starting this practice, we have always hoped to make high quality psychotherapy affordable. In line with this, we set our fees based on what is required for us to operate in our current form, instead of “what the market will tolerate”.

The current gap fee to see one of us is around $80 per session (which is significantly lower than the APS recommended fees, and less than what it costs to see many other psychologists in our vicinity). The actual session fees are $210 with a Clinical Psychologist (possible rebate of $129.55), and $170 with a Registered Psychologist (possible rebate of 88.25). This rebate amount will increase once you passed the Medicare Safety Net.

To access the rebate you will need a doctor’s referral that includes a Mental Health Care Plan (MHCP). Periodic reviews by the referrer will also be needed. Medicare normally offers a maximum of 10 rebates per calendar year (i.e., refreshes 1st of January), but this has been temporarily extended to a maximum of 20 sessions due to COVID.

Clients can also fund the sessions privately. Many private health insurances also cover psychological services. The coverage and rates vary considerably. Please check with your insurer.

NOTICE: From 1st January 2022 our fees will be increased by $10 each session. Like most psychology practices, fees are increased annually to reflect progressively increased overhead costs (note that Medicare and insurance rates also go up annually to slightly reduce the impact of this on clients). After the fee increase, our practice will still be charging considerably less than many if not most who provide a comparable service. However, if this fee increase significantly impacts on your access to essential care, please do not hesitate to discuss with us.

Payment Method

We can only accept credit or debit card payments – processed electronically (like making an online purchase, which means we require your card details, so cards “stored” in smart phones for tap-and-go may not suffice).

WorkCover and DVA

If you are expecting WorkCover or DVA or any other agency to fund your sessions, you must communicate that to us from the outset to ensure: (1) you can be seen by a practitioner who is registered with your funding agency; (2) you have the correct paperwork for that funding agency to cover your sessions. If you cannot confirm these two points, you risk being billed privately.

Cancellation Policy

Please email or SMS us to cancel or reschedule 2 business days before your appointment so we have a reasonable chance of offering your time slot to someone else during our working hours. This means Monday appointments will have to be rescheduled by Thursday morning, while Tuesday appointments will have to be cancelled by Friday morning.

Late notice will incur a $50 fee. Please understand that regardless of the reason (e.g., sickness, unexpected work commitment), a late cancellation results in a significant loss for your psychologist.

To be transparent, psychologists can only book 5-6 clients a day to have time for admin and liaising duties, and unlike GPs we do not have walk-in clients to refill cancelled slots. This means as little as 2 late cancellations will result in a 33% to 40% loss of income for your psychologist, which is very substantial. Practices that do not have a good cancellation policy in place to protect their staff will lose staff, which hurts clients’ continuity of care. To avoid this, many private practices will charge the full session fee when clients cancel within 24 hours, and half the session fee when the cancellation is within 48 hours. The rationale is each client must cover the loss incurred from their own circumstances, instead of simply passing it on to the psychologist.

In comparison, our $50 late-notice fee is minor. At this stage, our psychologists are willing to shoulder the bulk of the loss incurred from late cancellations, but only so long as the client is also willing to share a small fraction of the cost incurred. We respect some clients may still find the cancellation fee unacceptable. The alternative arrangement we can offer is to avoid making bookings / reserving time, and either just call on the day one wants an appointment to see if anything is available, or ask to be contacted when we need to fill a time slot with short notice.

No show will incur the full session fee. If you have extenuating circumstances that might explain your absence and justify waiving or lessening this fee, please discuss with us.

Other Services

Supervision are offered at $210 per session (plus GST). One-to-one is the preferred format but pairs or even small groups are possible.

We only offer Medico-Legal psychological reports and Expert Witness services (i.e., attending court to to provide expert opinions) under truly exceptional circumstances. For a crude guide of the fees involved, please see the current APS fee schedule. Please be reminded that the produced reports and clinical opinions must be unbiased (i.e., may not be advantageous to your case).

Requests for supporting letters or certificates, or for the practice to send clinical records to lawyers and insurers etc., will attract reasonable fees to cover the time and other costs involved.



Copyright © Psyc Spot Psychology Clinic Pty Ltd (2020)

Phone: 0415 811 277
Email: info@psycspot.org.au

Address: Suite 7 / 61-71 Mentmore Ave, Rosebery NSW 2018 (At The Cannery)
Address: Shop 5 / 659-669 Gardeners Rd, Mascot NSW 2020 (Near Mascot Station)